Side Stand Extender aka Bigfoot for KTM ADVENTURE 390

Top Plate: CNC Laser Cut Stainless Steel Top Plate

• CNC Laser Cut: The CNC (Computer Numerical Control) laser cutting process ensures that the top plate is cut with extreme precision. A high-powered laser beam is used to slice through the stainless steel, allowing for tight tolerances and intricate designs. This method is ideal for complex shapes and ensures that each cut is clean, smooth, and accurate. The laser cutting process also minimizes the risk of warping and distortion, which can sometimes occur with other cutting methods.

• Stainless Steel: The top plate is made from stainless steel, a material well-known for its high strength, corrosion resistance, and long-lasting durability. Stainless steel doesn’t rust or tarnish easily, making it ideal for components exposed to moisture, heat, or other harsh environments. It also has excellent mechanical properties, which means it can withstand physical stress without deforming or breaking, ensuring a long lifespan for the product.

Base Plate: High Grade HE9 CNC Machined Aluminium Base Plate

• High Grade HE9: The HE9 alloy is a premium grade of aluminum, recognized for its exceptional strength-to-weight ratio and outstanding corrosion resistance. It is often used in industries such as aerospace and automotive, where these properties are essential. HE9 aluminum offers superior performance under various conditions, making it a great choice for structural components that need to endure physical stress while maintaining a relatively low weight.

• CNC Machined: The base plate is created using CNC machining, which involves precision-controlled tools to shape the aluminum into its final form. This method ensures that the base plate is made to exact specifications with high accuracy, reducing any risk of defects. CNC machining allows for a highly detailed and clean finish, making it ideal for parts that require both precision and consistency.

Screw: Stainless Steel Dom Allen Screw with Spring Washers/Lock Tite Solution

• Stainless Steel: Like the other components, the screws are made from stainless steel, which guarantees they are highly durable and resistant to rust, corrosion, and wear. Stainless steel screws are known for maintaining their strength even under harsh conditions, offering reliability in securing parts together over the long term.

• Dom Allen Screw: The Dom Allen screw is a type of hex socket screw designed to be driven by an Allen key (hex wrench). This type of screw allows for a more compact and secure fastening compared to traditional screws with a slotted or Phillips head. The hexagonal indentation enables more torque to be applied during tightening, making these screws ideal for situations that require a firm, tight connection.

• Spring Washers: Spring washers (also called split washers) are used in conjunction with the screws to prevent loosening due to vibrations, temperature fluctuations, or other dynamic forces. The washer exerts a spring force that ensures continuous pressure against the screw, maintaining a tight fit and preventing the screw from backing out over time. This feature is particularly beneficial in high-vibration environments or when the screw is subject to constant movement.

• Lock Tite Solution: Loctite is a brand of thread-locking adhesive commonly used to secure screws and bolts in place. The Lock Tite solution adds an extra layer of security by preventing the screw from loosening under stress. The adhesive is applied to the threads before tightening the screw, ensuring that it stays securely in place over time. Loctite also helps to prevent corrosion by forming a seal against moisture and air, further enhancing the longevity of the fastener.

Order Cancellation (Before Shipping):

If the product has not been shipped, cancellations are accepted.

If payment was made via payment gateway:

• A bank charge of 2.36% will be deducted.
• For EMI/Pay Later options, 6.49% will be deducted.
• Refunds will be processed to the original payment method and will reflect within 5-7 business days.
• Customers can opt for store credit equivalent to the full product and shipping amount (no deduction).

Returns After Delivery (If Product is Shipped):

• Returns are accepted only if initiated within the return window (as mentioned in the category table below).
• The item must be unused, in its original condition, with all tags, labels, stickers, and packaging intact.
• Return shipping charges are to be borne by the customer.
• A refund will be processed only after we receive and inspect the returned product.
• In case of any damages, the refund amount may be revised or return declined.
• Bank charges of 2.36% (or 6.49% for EMI/Pay Later) will be deducted.
• If the original order was shipped under Free Shipping, the actual shipping cost will be deducted from the refund/store credit.
• Store credits will be issued for the full product amount, excluding shipping charges.

Non-Returnable Products:

• Innerwear & Base Layers
• Consumables (e.g. oils, lubes, cleaners)
• Customized or Pre-Order Items
• Items without original packaging or damaged after delivery

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Note: Return period applies only in cases of:

• Wrong item received
• Damaged or defective product
• Item not as described

 

How to Request a Return

• Fill the Return Form on our website before shipping the item back.
• Do not send products without receiving return confirmation via email.
• Package the product safely in original packaging.

Ship to:

Motoverse - Returns Division

Address to be confirmed in return approval email.​​

Refund Processing

Once we receive and inspect your return, we’ll notify you via email of the approval or rejection.

Upon approval:

• Refund will be processed to your original payment method or as store credit.
• It may take up to 10 business days to reflect, depending on your bank.

Exchanges

• Exchanges are accepted only if the product is defective, damaged, or the size is incorrect.
• Customers must notify us within 3 days of delivery with relevant photos and details.
• If eligible, we’ll initiate the exchange once the original item is returned to us in unused condition with all packaging intact.

Send us an email at support@motoverse.autos to begin the exchange process.